Privacy Policy

Privacy Policy for WWW.GSMHAFIJUR.UK

Effective Date: August 30, 2025

At GSMHAFIJUR.UK, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.gsmhafijur.uk/ (the "Site") and use our services, including Samsung FRP online, box, dongle & tools, activations, and credits. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, contact us via WhatsApp, inquire about our services, place an order, or interact with our features. The types of personal information we may collect include:

• Contact Information: This may include your name, email address, phone number (specifically your WhatsApp number as advertised), and potentially your country of residence if required for service delivery or legal compliance.
• Service-Related Information: Details about the services you inquire about or purchase, such as device model, FRP status, specific activation or credit requirements, and any other information necessary to provide the requested service.
• Payment Information: While we do not directly process credit card details on our Site, if you make payments for activations or credits, we may receive confirmation from third-party payment processors regarding your transaction. We advise reviewing the privacy policies of any third-party payment gateways you use.
• Technical Data: Information your browser sends whenever you visit our Site, such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Communication Data: Records of your communications with us, including messages sent via WhatsApp or email.

2. How We Use Your Information

We use the information we collect to:

• Provide and Manage Services: To fulfill your requests for Samsung FRP, activations, credits, and other related services.
• Communication: To respond to your inquiries, provide customer support, send service updates, and communicate about your orders or inquiries via WhatsApp or other contact methods you provide.
• Process Transactions: To facilitate and confirm transactions related to services and credits.
• Improve Our Services: To understand how our Site and services are used, identify areas for improvement, and develop new offerings.
• Marketing (with consent): To send you promotional materials, offers, or news about our services that may be of interest to you, where you have explicitly consented to receive such communications.
• Security and Fraud Prevention: To protect our Site and services from fraudulent activity, unauthorized access, and other security threats.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, website hosting, data analysis, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. WhatsApp Communication

As advertised, we use WhatsApp for communication. By contacting us via the provided WhatsApp number (+8801797239308), you consent to us communicating with you through WhatsApp for service-related inquiries, support, and updates. Please be aware that WhatsApp has its own privacy policy, and we encourage you to review it. While we take measures to protect your information, the security of communications over WhatsApp is also subject to WhatsApp's security features.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Your Privacy Rights (UK & GDPR)

As a website operating in the .uk domain and potentially serving users in the European Economic Area (EEA), we aim to comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws. Under these laws, you have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before responding to such requests.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk), if you believe your privacy rights have been violated.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies will be detailed in our Cookie Policy, which will be linked here (or provided separately).

9. Third-Party Websites

Our Site may contain links to third-party websites or services that are not owned or controlled by GSMHAFIJUR.UK. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

GSM HAFIJUR
WhatsApp: +8801797239308
Email: hafijurcomputer08@gmail.com